WHEC (NBC-10)
191 East Ave
Rochester, NY 14604
Re: Forced to live in my own excrement... And, my medical insurance company...
Dear WHEC (NBC-10):
Public Broadcasting Service (PBS)
1320 Braddock Pl
Alexandria, VA 22314
Re: Forced to live in my own excrement... And, my medical insurance company...
The New York Times
1627 I St NW, 7th Fl
Washington, DC 20006
Re: Forced to live in my own excrement... And, my medical insurance company...
Dear New York Times:
NBC News
30 Rockefeller Plz
New York, NY 10112
Re: Forced to live in my own excrement... And, my medical insurance company...
Dear NBC News:
Democrat & Chronicle
55 Exchange Blvd
Rochester, NY 14614
Re: Forced to live in my own excrement... And, my medical insurance company...
Dear Democrat & Chronicle:
It is time we all take ownership of this problem...
Forced to live in my own excrement... And, my medical insurance company...
What would begin as a fight for my own independence as a newly fully disabled person, would soon grow into a much more severe problem that until now, had no voice. I did live for just over two months where when I fell due to the severe chronic pain I live with I could not get back up or crawl to the toilet fast enough to avoid making a mess... If it was not for my becoming fully disabled I would had never discovered what I did as I did.
My issues aside, as I am not advocating for my needs now, and can not sit idle as more people pay the price. I was able to use my layperson skills and knowledge to inadvertently uncover an real ugly secret, that if not for my diverse background and pure determination to never give up, I would today be again living in my own waste.
I was able to find an error in my denied predetermination packet, I called the insurance company instantly as soon as I found it, I also had before I appealed them myself requested in three different formats my full complete rights to appeal as a customer/member. They flat out denied my access to that important information. They stated we would rather have the provider appeal and not you. I also got them to own and accept 100% ownership of the error they made, and had them contact the person who made it. I did this on the phone behind the scenes thinking this was a minor little oversight... A few days later I was told sorry we realized the error is ours, but we refuse to re-open the initial request now that we denied it. And, I also made the point of mentioned five or more times that they denied my right to information I had the right to know. They hardly acknowledged it when I mentioned that this was illegal.
I decided to review all of my information with a fine toothed combe and found a few overall miner issues in my case. However these issues proved also that at no time had the so called nurse that is on my initial denial letter ever actually read my information. As these issues are the kinds that raise medical red flags. They are not consistent throughout the entire packet of information, and so I left out key details to test my insurance companies legal honesty. The gloves came off, and I rolled the dice, and I had also collected medical evidence in the form of clinical studies, medical statements, and more showing my appeal letter was on its own 99.9% medically correct. As in I painted the picture of my need that clear before ever seeing this other information.
4-25-08 by Email I contact my insurance company, and on 4-30-08 they call me and the contact who I am speaking with is highly concerned about my level of satisfaction, and puts me on the spot to use my last appeal... I then stated my medical needs verbally, and they needed me to resend some medical documents I sent with my email... I restated the medical need, the lack of medical science knowledge, and offered for them to call anyone connected to my care... Ask them anything you need. I need not ever know. I called them on every issue, and imagine the surprise when they acted like a document I have in my hands was not in the data base they read not long before... And, when I provided the dates, times, and people and what was talked about, and also explained that should I decide to ask for ALL of my information in regards to this request case to be sent, if it does not match perfectly what I have in my hands right now, well I know my full rights as a customer, I understand the entire medical system, its rules, laws, and such and ERISA is nothing but a clever way to protect you.
Let me make this perfectly clear to you, that I proved my case 100% medically, and was not out seeking what else I discovered. I can not feel sure that you will change things so this does not happen again. As I mentioned this, my contact stated I read all of the pre-determination packet and can not locate that one page, but I found that your wheelchair fitter did not mention you owning a wheelchair, and she mentioned a few other issues, and stated I am a non clinical person, and I stated I am a mere layperson, yet we found all the issues with this, how can you expect me to take your companies word that a licensed, or fully accredited Dr, in a related field of my particular and unique set of medical conditions? I mean any medical personal would has caught these issues and resolved them, and when I called a little while back and asked your company to resolve these things as I was sure it was a little issue...
Well, I in the end they did nothing at all to change the way they do things, and nothing at all to help me not need to speak up for those who can not. You see my issue was just me, and now I know of a much bigger one, and I own it now... And, once you read this you will own it also... So if this sits idle and people suffer, and worse... I will hold all of you 100% just as accountable for this problem as I do not just my medical insurance company as working for Strong Memorial Hospital for seven years where I loved helping my patients and I advocated for them... And, only had a little peek at this even with my being partially disabled from 1995 to 09/07 when I become fully disabled...
I leave you thinking about a few things now: If I had missed a single little detail, I would be living in my own waste right now. My adult ADHD and all will not prevent me from speaking up now... I have contacted Senator Clinton, and others, and nothing yet...
But, who I speak for are the people with disabilities, and I will not be supercrip for you, I will not be super anything to prove my worth to any of you... I am asking that you of the press, and government prove your worth to me, and those I speak for now... I am tired of this abuse, and I will never give up, never... I am pure determination and gimpy or not I will be heard... Here is why...
How many people from the time medical insurance as we know it today have been denied if we took a look into the information submitted and the appeals, and other information if any.... Missed the same things I found? That means countless million of people suffered, lost the ability to remain sane ( was one of those due to adverse reactions to medicine I was on and closely watched, I fought that hell as well) how many people will be forced to go homeless? jobless? divorce? and how many will kill themselves thinking they have no other choice? How many died because the best medical access was denied all due to the insurance companies own errors?
Disability was something I never heard of growing up, oddly today I have never felt more able in all of my life, and yet... To look at me I can hardly do much with out severe pain... I have a billion dollar attitude, and that is why I am not disabled. Not enough to accept my wheelchair from the insurance company who was willing to let be suffer in forced isolation, then when I bring this all up to them, they do nothing at all to provide me any feeling they will stop it...
Well, kids have a voice, schools, even animals, yet we disabled are left to die in emergency situations where entire cities ignore us... We are made fun of, and lazy people block out access to parking, and buildings are not ADA compliant, and yet able bodied people complain the most about non issues really.
I dare anyone I sent this to to interview me... I dare you to give me a chance to be a voice for those who can not. I do not imagine you will though. Proof in hand or not, you will more than likely allow the medical insurance industry to go on doing what it has... Until one day you become disabled. I pray that none of you ever do, it is a horrid system if you lack the knowledge I want to share for free. I contacted PBS... I contacted the Melinda and Bill Gates people and others... So far it seems no one cares about the fact that roughly 98% of the working aged US population lacks the understanding of the system we all the US Health Care System and I know how to connect with them... I want to write books, be on PBS to record the information for future generations as it is timeless... And, it grows, and changes with times, and systems...
But... Alone I can only reach a few thousand people a month... SpinergyDude.LiveHournal.com my blog... I ask for no hand outs, I ask for no money. I give my time free on a volunteer basis... As I can do it... It takes everything I have to even type, and here I am... Not getting angry... I am DOING SOMETHING ABOUT MY, no let's make this now that you read this OUR PROBLEM.. I can not write worth beans to educated people... But, the top level medical Director if my medical insurance no longer just sees me as disabled. As it was he one of the Board of Directors that found out the school of hard knocks school me well.
I am the Proactive Patient & Advocate for the disabled. This covers babies, toddlers, children, teens, young adults, middle aged adults, and the elderly... So does anyone want to help me, help myself, as I help those who can not? Then I dare you to: DO SOMETHING. :)
SpinergyDude